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Yellow Page Delivery Terms (Plus Tips!)
 

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Telco Short for telephone company.
Telecheck

Also called delivery verification. The quality control process of spot-checking a sampling of delivery points in a route or delivery zone via phone survey. Delivery verification may be used to help ensure:
  • That everyone in the route or delivery zone received books.
  • That the books were delivered in a proper manner (e.g., not tossed in driveways).
  • That a reported missed stop is not part of a larger delivery problem.
 

Telecheck sheets allow quality control workers to "box-in" problem delivery points to determine the extent of a delivery problem.

 

Occupant list addresses for telecheck sheets must be coded to match the routes or zones used in the delivery.

Telecheck Sheets Occupant lists used to verify deliveries by telephone. The lists include residential and business names, addresses, and phone numbers grouped by route or delivery zone.
VIP Routes A delivery route containing a concentration of advertisers and/or businesses. DirectoryDistribution.com's Flex-Zones and tools are great for identifying VIP routes.
 
VIP Routes: The red dots in this island map show concentrations advertisers and businesses. These areas would be delivered by the best and most trustworthy delivery workers.
Directory Delivery Terms, Tips, and Acronyms
 

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